International Shipping policy

Shipping Policy for International Orders

Thank you for shopping at Silakiva! We appreciate your business and want to ensure a smooth and enjoyable shopping experience. Please take a moment to review our international shipping policy.

Processing Time:

  • All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Rates:

  • International shipping rates are calculated based on the weight of your order and the destination country(Minimum shipping charges 2499 INR). 

Shipping Methods:

  • We offer various international shipping options through trusted carriers.

Customs, Duties, and Taxes:

  • Silakiva is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays:

  • Silakiva is not liable for any delays in shipping, including but not limited to customs processing delays or unforeseen events that may impact the delivery timeline. We will do our best to provide accurate estimates, but please understand that shipping times may vary.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please note that tracking information may not be immediately available.

Lost or Stolen Packages:

  • Silakiva is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and your local authorities to file a claim.

Contact Information:

  • For any inquiries related to your international order or shipping, please contact us at silakivaofficial@mail.com. Kindly include your order number and relevant details in your email.

Contact Information:

  • For any inquiries related to your international order or shipping, please contact us at silakivaofficial@gmail.com. Kindly include your order number and relevant details in your email.

Returns and Refunds:

  • Please refer to our Return Policy for information on returns and refunds related to international orders.

Note: Shipping policies are subject to change, and any updates will be communicated on our website.

Thank you for choosing Silakiva! We appreciate your understanding and cooperation.

Sincerely,

Silakiva Customer Support Team Email: silakivaofficial@mail.com